TSM.STRATEGY

01The Growth Architect perspective

See what connects.

I’ve built, grown and led businesses from the inside since 2000.

I started on board and spent more than a decade as President and CEO, leading new ventures and established organizations through growth and change. My experience ranges from building businesses from the ground up, doubling sales targets within the first years of operation, to commercial leadership reaching approximately $67 million in Europe, North America and Latin America, with responsibility for sales, marketing, brand, product, customer experience and operations, and the profit and loss behind them.

Most of it was in luxury hospitality, premium travel and cruise, alongside owners, boards, teams, partners and the media. I’ve lived and worked in Germany, Monaco and the United States, and I speak German, English and French.

The industry is not the point. Every business has the same parts: brand, product, market, revenue, people and operations. I see how they affect one another, where value is already being created, what is getting in the way and what needs to move next.

Courage.
See what must change.
Integrity.
Align intention with the right action.
Advancement.
Create meaningful increase.

02Today

Sometimes a business does not need another idea.

Today, as a Growth Architect, I work with owners and leaders who have become the point everything runs through: a founder building without the team to carry sales and marketing, a growing company where clarity hasn’t kept pace with the work, or an established organization that knows something has to change.

I meet the business where it is, start with what is already working, and then connect the pieces:

  • The vision.
  • The customer.
  • The offer.
  • The brand.
  • The commercial model.
  • The people.
  • The systems.
  • The priorities.

The goal is not change for the sake of change. It is to find what will create the greatest increase, put a clear plan behind it and carry it into action.

03In the press

On the record.

My work leading businesses has been covered by Forbes, The New York Times and Seatrade Cruise News.

  • Forbes · July 2025

    Named the company’s first female CEO of North America, in a feature on the business she ran.

    “At the helm … is its first female CEO of North America and one of only a handful of women leaders to steer a global cruise line.”

    Read at Forbes
  • Seatrade Cruise News · May 2025

    Appointed CEO North America; passenger numbers from the market quadrupled in two years.

    “When we started in North America 80% of business here was direct and now it is 50-50,” Reyes said.

    Read at Seatrade Cruise News
  • an Bord · September 2024

    The U.S. operation exceeded twice its first-year sales target while she was President.

    “Dank der Führung und Unterstützung der für die US-Aktivitäten verantwortlichen Präsidentin Mirell Reyes.”

    Read at an Bord
  • Forbes · October 2022

    Interviewed by Forbes on Star Clippers and why so many of its guests sail again.

    “More than 60% of guests take a second Star Clippers sailing within the first year,” says Reyes.

    Read at Forbes

The full press record, interviews and coverage since 2015

Start here

Start with your free TSM Strategy Session

Talk through your business, your goals and what it will take to move forward in a free 30-minute Strategy Session with Mirell Reyes. There is no preparation required and no obligation to work together.